Nice people. Family run and operated by many members of the family. Plus good, intelligent, experienced and knowledgable foreign car mechanics. Not the cheapest price but the best value for quality service. High integrity. Marty and Lauren worked well with us in getting the most out of an extended warranty we purchased for our Jag.
PS: my only complaint (and why a 4 istead of 5) is because of the lack of a free loaner. In this area of the country it is avaialable from many comparable high end foreign car service experts.